25th June 2010: TMP Worldwide’s (TMP’s) Joe Mongon has won the Agent of the Year award at the South West Contact Centre Awards 2010.
The South West Contact Centre awards were set up to recognise and reward the contributions made by individuals and organisations as they continuously strive to achieve excellence in contact centre work.
Joe Mongon, Agent of the Year award winner, is a Resource Coordinator at TMP. He provides a first-class service to candidates and TMP’s clients through the accurate processing of job applications received by telephone and online. Joe ensures a seamless candidate experience ensuring that each transaction is in line with the client’s core brand and agreed recruitment process.
Joe has been with TMP as a Resource Coordinator for 18 months, joining the Bristol contact centre at its inception in September 2008. Since joining TMP, Joe has played a pivotal role working on campaigns for high profile employer brands. He has supported a broad range of recruitment campaigns on their behalf including graduate, experienced hires, apprentices and contact centre recruitment. Last year TMP’s 114 seat contact centre managed nearly a quarter of a million candidates on behalf of over 70 clients.
Angela Yates, Director of Resourcing Solutions at TMP Worldwide comments “TMP are renowned for producing outstanding creative recruitment marketing materials and over the years we have won many prestigious awards. Last night’s victory clearly demonstrates that TMP’s capability has now successfully extended into the provision of fully outsourced recruitment services. On a personal level I am extremely proud of all the finalists who have worked relentlessly since joining the business in 2008. I would like to extend my thanks for the fantastic work they continue to produce.”
TMP were also finalists for the Best Outsourced Partnership award and the Campaign Integration award.
ENDS
Contact:
Sophie Dalton
TMP Worldwide
Sophie.dalton@tmpw.co.uk 020 7268 9155
About TMP Worldwide (www.tmpw.co.uk)
TMP Worldwide in the UK & Ireland provides recruitment advertising and manages the process of hiring from everyday roles through to senior positions. Its end-to-end solutions provide a pain free way to get the best candidates onboard, designing and delivering everything critical for the hiring process from job profiling, employer branding, careers website design and media buying to candidate management and assessment services.
TMP Worldwide is one of the largest organisations of its kind, with seven offices across the UK & Ireland and it works as part of a global network which enables it to provide a tailored service on both a local, national and global level. Its creative approach to recruitment communications means it has won multiple-awards for its campaigns across the private and public sector.